No Surprises Rate Policy
The estimate you receive is based on the job, not by the hour. Even if the work takes twice as long as expected, you will still be charged the quoted price.
In case there is a hidden potential for a higher rate, you will be notified of the possibility before the work begins.
You need a wall panel replaced, there is no way to know the condition of the studs behind the wall before taking the panel out.
In such case, you have the choice of replacing the wall panel without regard to what's behind it, or to have the damage repaired. You will be told the potential damage and possible estimate for repair.
The estimate guarantee applies only to visible items.